MojDoktor - health in your hand
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Call Center

"MyDoctor®" helps make a change
to the way patients manage their healthcare decisions

"MyDoctor®" call-center offers solutions for all health needs, where our clients are able to consult with our general practitioners for medical assistance 24 hours a day, 365 days a year.

By calling +385 1 4882 428 our clients gain access to highly customized consultation services.

In our “state of the art” call-centre medical doctors are available for consultation via telephone, mobile phone, email or chat through our Internet web portal (http://www.mydoctor.com.hr).

No matter what the situation – from simple things like a twisted ankle, to any other health condition "MyDoctor®" call-center advisors are here to meet our clients' primary health needs.

Just by knowing we are here for support reduces stress and anxiety and gives our members confidence in their healthcare decisions.

 

"MyDoctor®" call-center is ready to help our clients with:

  • Gain convenient access to quality care
  • Become better-informed healthcare consumers
  • Understand their specific diagnosis and condition(s)
  • Gain confidence when speaking to providers during office visits
  • Become educated on self-care for non-urgent injuries and illness
  • Improve their knowledge of drugs and medications
  • Obtain referrals to providers, facilities and support groups
  • Live better with healthy lifestyle tips
  • Manage chronic illness and diseases daily

Advisors in our call-center are able to consult with specialists from all medical fields. Our experience so far has demonstrated that the doctors at our call centre can positively solve over a third of acute conditions and more than half chronic conditions in exacerbation.
The doctors at the call-centre have an active knowledge of English language.


A satisfied client is our prime concern

 

 


 
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